Hot Water Services

• Learn one of the reasons why the pilot light keeps going out on an older Rheem Stellar 330
• Watch how we find ways to save our customers some real hard earned $$$
• Check out more of our VLOGs & don’t forget to like and subscribe to our YouTube channel

Hot Water Help

Our client in Sorrento whistled because they were unable to re-light their hot water system, which just means no hot water in their house! Top dog Richard is to the rescue but thoroughly investigates the situation first at the property before simply quoting to replace.

Two hot water systems are enough – Three is too much!

He arrived at the house and tried to re-light the pilot.  They have a Rheem Stellar 330 which has a 5-star energy efficient rating, but it is considerably old, 16 years to be exact.  The flames on this one is yellow and that after some time droplets of water formed around the pilot.  As the area gets hotter the tank expands and causes the water to drip faster which will then take out the pilot light again. Before he proposes to just replace the tank, Richard probes a little further, asking questions from the client and a thorough run through the property. He found out that this home had three hot water system (two Rinnai Infinity 26) which is more than what a regular 4 bath house has. Now talk about a little too much.

Finding The Best Solutions

To fix the situation that the client has and what most plumbers would recommend is to better replace the tank.  Easily quote a new Rheem Stellar 330 and install to solve the problem.  But of course, here at Plumbdog, we not only think of resolving the concern, but we want to provide the BEST resolution that is cost-effective and efficient.  Richard advises a temporary set-up where he connected the tank to one of the Rinnai Infinity 26 and see if it will be enough to supply all four wet rooms. If in the next few days, the family is good with this set up then the best option would be is to have one of the Rinnai’s upgraded to a size 32 instead of replacing the tank. Quality over cost!

Quality Advice from the Plumbing Expert

We aren’t just another plumber or gas fitter on the block. We want to make sure to answer all the “Why, when, where and how’s?” before concluding what is the best option to take.  We are the best in the industry and that is why you can trust that our professional staff will always give the best expert advice so you can get your money’s worth.

One of the great things about working a job in Sorrento, Richard gets to complete his paperwork while getting some fresh sea breeze and enjoy the amazing ocean view. One of the small treats that we get for another day’s work here in Plumbdog.

• Like for Like Replacements for hot water systems are common jobs for plumbers but there are occasions where we are not allowed to replace and old system at its current location.
• Watch Richard explain as gas fitters in Perth why and some of the rules around the location of where gas hot water systems need to be placed.
• See where the new hot water system has been installed and how it’s reconnected up. You will get a good understanding of what is involved and why sometimes plumbers need to quote for extra works and parts needed even if you’re replacing your hot water system with the exact same model. 

Hot Water System – Straight Swap?

Todays job was originally to replace the a hot water system as a straight swap over.  Top dog Richard arrived at the property and noticed right away that the current system was in an illegal position. As gas fitters, there are specific requirements to adhere to when installing new hot water systems, even if one already exists, and the works of gas fitters are also checked which is a good thing to keep consistency and safety for the industry and our customers.

At this property, there’s only one openable side for the system as opposed to the normal requirement which is two.  It looks like that the system was installed years ago and later on when the owner added an outdoor area it blocked the other openable side.  It is very important that hot water systems are placed in well-ventilated areas. This will ensure that the combustible gases escape safely into the open air and into the atmosphere.  The gases that the system releases have carbon monoxide which is harmful to our bodies.  This gas is colourless, odourless and tasteless so a person would not even know that they are already breathing it until they either pass out or be the cause of death.

Relocating the New Hot Water System

Richard identifies an ideal location for the new hot water system and finds an external wall not too far from the original site which means he will not have a hard time in terms of re-piping.  The new location has two openable sides and he also made sure that the measurements are followed according to the legal standards. This is following 500mm on all sides from corners, wall edges, windows, eaves and the floor.

All The Gear & Every Idea

One visit is all it takes to complete the hot water installation. No need for multiple trips because we made sure that our vans are equipped with high-quality materials, such as pipes, fittings and valves and advanced equipment to make sure that as much as possible our work is “done in one”.  The new system is installed in a new location compliant to the legal standards and safe for the client to use. All in a hot summer’s day work!

• A tell tale sign that a hot water system is due for service is when the hot water isn’t as warm as it usually is.
• Most people leave their hot water systems until they notice a decline in performance but did you know that manufacturers recommend servicing on a regular basis?
• Plumbdog are genuine maintenance plumbing specialists. We help our customers save money in the long run by performing service and maintenance to prolong the life of hot water systems rather than simply recommending replacing anytime there is a performance issue.
• Check out more of our VLOGs & don’t forget to like and subscribe to our YouTube channel!

Hot Water System Not Working Properly?

Our top dog Darius is out to do a minor service on a Bosch 10P. The system isn’t quite as warm as it used to be. Many would simply think that it’s been quite a few years and like any appliance, it’s almost time for a new one but you would be amazed that even a minor hot water service could breathe some new life into the hot water system.

The Bosch 10P is one of the common and popular hot water systems used in Perth and we have all the gear and every idea to repair and maintain these or if the need arises, we can replace them too like for like or with another new hot water system.

BOSCH 10P – How To Light the Pilot Light

If you’re trying to work out how to light your Bosch 10p, Darius shows us at 4:34 how to get the pilot light started. You can watch on this video or watch it in Youtube here which will take you right to the spot.

Manufacturers Recommend Regular Servicing

As Darius mentions in the video, the manufacturers of hot water systems do recommend regular servicing. Even if it’s not replacing a heap of parts, natural wear and tear will occur so checking under the hood can save on performance issues and can also improve the life of your system.

A seasoned plumber can easily tell whether the hot water unit has been recently serviced. Check out the video where Darius shows us what takes place in a minor service and shows us how even a minor service can bring life back to this Bosch 10P. Imagine if a hot water installer was contacted rather than a seasoned maintenance plumbing specialist, the customer could have been simply been recommended a new system which would have cost a pretty penny.

Give us a whistle! and a Like and Thumbs Up!

If you’re in Perth and need a local Perth plumber, then give us a whistle! We’re happy to help and don’t forget to like and share our videos if you find them useful or entertaining! You can also hit the subscribe button and the bell to get notified.

• In some instances, replacing a Gas Continuous System with another Gas Continuous System might not be the way to go.
• Have you seen a hot water system that has fallen off the wall? Check out the video!
• You can also watch more of our VLOGS here

Why not replace Gas Continuous with another Gas Continuous System?

In this scenario, the existing Continuous Gas Hot Water System installed in the property was undersized. Unfortunately it’s not as simple as replacing with a newer larger system. For this particular job, replacing with a larger continuous gas hot water system means increasing the gas pipe all the way back to the meter. For this property it was quite a distance between the hot water system and the gas meter which would make replacing the whole pipe quite a costly exercise.

The Solution, a Gas Storage Hot Water System

Our skilled Plumbdogs have the skills and ability to think on their paws to find the best solutions for our customers. Rather than replacing the whole pipe which would be costly, we altered the pipes and made changes to install a Gas Storage Hot Water System.

The Video

Our skilled and experienced Plumbdog takes us through the job and does a great job explaining the whys and hows. If you have an existing hot water system that needs to be replaced, this might give you some insights so that you understand what might be required when a plumber starts to talk about why they can or can’t do something with the hot water system.

More importantly, if a plumber simply quotes and tells you that they have to replace the whole pipe for the unit that you have selected, they aren’t necessarily doing the wrong thing. They are only quoting as requested but they might not have shared insights that you may have other options available which could save a lot of time and money.