Search
Close this search box.

Hot Water Services

vlogs

NEED A PLUMBER? WE’RE IN YOUR TERRITORY!

While we know how important it is to have hot water in our homes and offices, the hot water system is often taken for granted or treated as a set and forget item. It’s only when they break down or stop working for whatever reason do we need to take quick action to remedy the situation.

You Don’t Always Have to Simply Replace Your Hot Water System

It seems to be trending now to simply call to get a quote for a replacement where in the past many sought for repairs. In many cases with a little TLC, the hot water system can easily be repaired. This not only has the potential of saving our customers a lot money, replacing a whole unit also means that an old unit needs to be disposed of which for the environmentally conscious knows that not all components are recyclable let alone is there a guarantee that the old system will be disposed of responsibly.

Determining Whether to Service or Replace Your Hot Water System

Eventually all hot water systems will reach the end of a good run but here are some main points and scenarios to consider when determining whether to service or replace your hot water unit.

The Hot Water Isn’t Hot Anymore

Your hot water might be luke warm or water goes hot and cold indicating that the hot water system is on its way out. This is quite a common problem and quite often does not need a full replacement. When this occurs, it could simply be the heating element or a thermostat issue. Either fixing or replacing these components would save the cost of replacing the whole system.

How Old is your Hot Water System?

A hot water system does not need to be replaced just because it’s out of warranty. Hot water systems are a commodity that is made to last even in our modern disposable world. We expect that in general a hot water system should last at least 10 years (for a reputable brand). If your hot water system has reached 20 years then it may be time for a replacement.

The Hot Water System Makes Strange Sounds

If you have noticed some clanging sounds or hissing sounds, it could be the pipes or the hot water system. A common problem when you hear hissing could be a faulty relief valve. Quite often relief valves are not tested regularly and while they can generally last a few years without any issues, if they have discharged there is the potential of debris stopping the valve from fully closing. A repair or service in this instance is a far cheaper option than replacing the whole hot water system.

Other Considerations when Replacing Hot Water Systems

If it is the case that you have to replace or are weighing up whether to fix or replace then there are few more things to consider.

Compliance

As our building standards have changed over the years, especially in older dwellings, where a hot water system currently sits in your home might no longer be permitted. A plumber or any installer would not be allowed to replace if the location breaches the code which means finding a new location and potentially extra plumbing work required.

Electric, Gas or Solar?

If you are planning on changing from one heating method to another, you may need to consider additional works required. For example, is another power point required which might require electrical work? Does the hot water system fit or will it work where the old unit currently sits? Some systems need to be placed outdoors where some systems also function indoors. For Solar, if you live in a strata property, does installing a solar hot water system on your roof also require strata approval?

Running Costs

There is a benefit of replacing your hot water system. A replacement can mean optimising your running costs. Consider your preferred heating method as well as how much hot water you really need. If you have a small place, you do not necessarily need the largest unit which will cost more to keep running. If you have a family or often have visitors then a small hot water system while cheaper to install might not accommodate your needs causing frustrations when you run out of hot water.

The Importance of a Fully Qualified and Experienced Plumber

In any industry whether it’s for hot water systems, air conditioners, refrigerators, televisions and stereos just to name a few, there are many people selling these household items with their technicians ready to install when the item is sold. In our industry we have noticed that many are trained to install a brand new hot water system but may lack the training, skills and experience to repair so when they are called out by a customer it’s really just to consider replacing with a new system.

The trusted team at Plumbdog specialise in both Hot Water System Repairs and Replacements so whether you need some simple repair work, you’re looking for a whole new system or aren’t sure what’s best for your home give us a whistle!

 

  • Not all jobs are the same. Some jobs give us some interesting challenges that force us to get creative.
  • At Plumbdog, we look for solutions even when it’s not just about the pipes.
  • In this video, Darius uses a creative way to get the job done well while minimizing damage needed to the property.
  • See more of our VLOGs here

 

In this job, Darius had a pipe that has failed inside the cavity wall. This not only makes the job interesting, it also means potentially having to cut out a big hole in the wall to work with which would simply make the building look ugly.

While cutting out a big hole would be the easy option for any old plumber to work with, our Old Dogs have some great tricks and want the best outcomes for our loyal customers.

Check out the on the spot tool modification and how easy Darius makes it look. Not only is he working with such a small hole in the wall, he cuts through the pipe, welds it and wraps it up neatly before sealing it all back up.

Imagine if you had a plumber out who insisted on using the good old hacksaw, they would need much more space to get the job done leaving a huge and unsightly patch on the building.

This is just one of the many reasons why we truly believe Plumbdog is the best in the industry. We have all the gear and every idea!

Plumbdog are maintenance plumbing specialists and the experts for leak detection and repairs, blocked drains and hot water service and repairs.

What is involved in installing your new hot water system?

Hot water systems are made to last anywhere from 6-15 years. Over this time, safety regulations have changed in both the plumbing and gas worlds…

There are a lot more items we need to check to make sure installations are compliant.

Before

We were recently requested to replace this unit and in doing so we needed to bring this install up to standard.

For the new unit we needed to install a heat trap, a tempering valve, an expansion control valve, 2 drains and a soak pit under each drain. We also needed to add a gas shut off valve.

For some units, there will be even more that needs to be done, like the addition of a concrete slab under the unit…

Hot water system - non-compliant

 

After

This is what the pipework looks like after all the new standards have been applied to the new install.

Hot water system - compliant - left hand side

 

 

 

 

 

 

 

 

 

 

 

 

 

Hot water system - compliant - right hand side

N.B. These items are NOT included in a straight swap install.

Continue reading to find out what each one of these items does to protect your system and house…

 

Heat Traps & Lagging (insulation)

Heat traps are valves and or loops of pipe installed on the cold water inlet and hot water outlet pipes on hot water systems. They allow cold water to flow into the system, but prevent hot water from flowing out of the system back up the cold water pipes.

Lagging is insulation used to reduce heat loss and conserve the energy consumed. It is important that the heated water piping has adequate insulation to minimise heat loss.

Read the technical note from the Plumbers Licensing Board >> Heat Trap (And Insulation).pdf

heat trap diagram

 

Tempering Valves

tempering valveA tempering valve ensures your hot water is at a safe temperature for personal hygiene use. A tempering valve has a temperature sensitive element which adjusts the level of cold water depending on the temperature of the water from the hot water system.

Regulations on safe water services are Australia-wide and fall under the Plumbing Code of Australia (PCA). The water in a hot water storage system must be kept at a minimum of 60°C (AS3500.4.2 Clause 1.6) to prevent bacteria. The maximum temperature water can leave the tap is 50°C (AS3498) and a maximum of 45°C in institutions such as early childhood centres, schools, and nursing homes or other facilities where the young, sick, aged or disabled could be using hot water.

A tempering valve or other tempering device reduces your hot water temperature at the tap, to allow you to meet both Australian standards.

Tempering Valves should be replaced every 4 years.

Read the technical note from the Plumbers Licensing Board >> Tempering Valves.pdf

 

Expansion Control Valves

expansion control valveExpansion Control Valves limit the maximum pressure in a pressurised, unvented water heater system by relieving excess pressure to the drain line.

Expansion Control Valves should only be installed on the cold or inlet installation on a water heater as the valve is primarily intended to cope with the excess pressure generated during a normal heating cycle.

Expansion Control Valves are safety valves and should be replaced every 4 years.

 

 

temperature / pressure relief valve

Temperature/Pressure Relief Valves

Temperature & Pressure Relief Valves are safety controls which ensure that the temperature of the water in a pressurised unvented water heater cannot exceed 99° C in the event that the normal thermostatic controls fail.

These valves may be used to guard against overtemperature and over-pressure hazards wherever water is stored in unvented containers. This is a requirement of Australian Standard AS 3500-4.

Temperature & Pressure relief valves are safety valves and should be replaced every 4 years.

 

Gas Shut Off Valves (not shown above)

gas shut off valveAllows the manual isolation of the gas flow in natural gas and LPG systems. In the open position (gas is flowing) the handle (lever) will be parallel with the pipe, when it is closed (gas not flowing) the handle (lever) will be perpendicular to the pipe.

Read the Newsletter ‘Gas Focus’ for more details >> Gas Valve.pdf

 

 

Soak Pits

soak pitRequired so that the release of steam or hot water is controlled and does not cause a nuisance, is readily noticeable and will not cause damage to buildings or injury to persons.

Some units will require two pits to be installed and they should have gravel placed in the bottom. One pit for the Expansion Valve and one for the Temperature & Pressure Relief Valve.

Read the technical note from the Plumbers Licensing Board >>  Water Heater (SOAK PITS).pdf

 

Gas Pressure Tests

As replacing a hot water system involves touching the gas lines, a gas pressure test will need to be carried out to ensure that the system and pipework is gas-tight.

 

After your system has been replaced

Your hot water system should be serviced every two years to make sure it continues working efficiently.
Read our post about Anodes to learn more about how a storage hot water system works and how to keep it running smoothly. Read the blog post

 

If you have any questions, please feel free to give Plumbdog Perth a call – 1300 884 146.

Load More Vlogs
It seems we can't find what you're looking for.

Supply & Install Enquiry

Apply for a position form

Upload documents (CV and cover letter)

Contact Us