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Hot Water System

Hi everybody, it’s Richard at Plumbdog, so I’ve just come out to a property where the customers just brought me around the back of the house. He’s showing me his hot water system and he’s asked me to come out here and service it. He seems to think it’s working quite hard, he can hear sort of water travelling through and he sort of thinks his water bills are a bit higher than usual.

Before I get started, if the water bills are quite high and you can hear running water this will point in me towards the fact that there might be a bit of a water leak instead of an actual system fault.

I’m going to go out to the front of the property and just going to check if we’re losing any water there. At the water meter, I’m just going to perform a five-minute test and see if it’s moving at all. If the needle moves, there’s a water leak. Every full circle, every time it goes around 360 degrees that’s one litre.

It’s not moving much but it’s definitely moving. You can see that needle is moving – it’s just moving really slowly. If you blink, you’d miss it. This is the reason we do tests over five minutes.

I’m going to a see if I can figure out where that leak might be. I’ll isolate the hot water system first and see if it’s on the hotline or the cold line. I have retested as I’ve isolated the water cold feed into the hot water system to see if it made any difference and it didn’t. That means is that there is a small water leak but it’s on the cold line not the hotline.

This would mean that the job has now transitioned from hot water servicing to leak detection, which are two totally different specialized services of ours. Have a look at the video to determine the next steps utilised to resolve the leak.

Changing a Wall Mounted Mixer Tap
  • A burst pipe is often reflected by a sudden increase in your water bill.
  • Contacting a licensed plumber to detect and fix your leak will save time, money and precious water.
  • Be sure to take care of pipes and avoid damaging them when installing so as to reduce the chance of a burst pipe later on.
  • Like & Subscribe to our YouTube channel to stay up to date!

Finding the source of a leak can be both time consuming and frustrating. The mystery of what mess you could find beneath the ground may be daunting, but with Plumbdog on hand we can save you time, endless digging to find your leak and many, many litres of water. Here Darius shows us how the team uses their specialist equipment to quickly find the source of the leak and fix the problem.

BURST PIPE
Darius arrives at a call out for a burst pipe and with some initial checks realises the problem is external to the house coming from the cold water main.

FUJI LEAK DETECTOR TIME
Like a stethoscope for leak detection, Darius uses the Fuji Leak Detector to test the area around the suspected leak. Navigating his way closer to the water metre he finds the correct spot to target his digging.

UNEARTHING THE PROBLEM
With the removal of a few pavers and a bit of digging, Darius finds the source of the water leak with damp soil near the copper pipe joining the polypropylene pipe. Turning the water main back on confirms this is the source of the leak, with water starting to gush out of the poly pipe. With a little more digging Darius reveals a number of damage points in the poly pipe that have weakened and split open.

AVOIDING THE ISSUE
The damage found was most likely caused during the installation phase of the build. The pipe was relatively new and should have lasted a lot longer, however the pipe looked as though it had been dragged and damaged, weakening the pipe. A nice reminder that taking care of your plumbing materials (like Plumbdog do!) will mean less hassles down the line.

THE SOLUTION
Darius decides the most efficient way to repair the damaged pipe is to extend the copper pipe down to where there is some undamaged poly pipe to connect to. Darius is careful to add a bend to the copper pipe extension to help relax the angle of the join to the poly pipe. Sharper angled joins are a possible contributing factor to damage and weak spots in the pipe.

Plumbdog uses specialist equipment, in this case the REMS press gun to join the copper pipe extension to the existing copper pipe. The press gun is used to crimp the sections of pipe together. A Plasson fitting is used at the other end of the copper pipe extension to connect to the existing undamaged poly pipe.
Tip: Always check that the Plasson fittings have the grab ring around the right way as sometimes they can be put in the fitting back to front.

TESTS AND CHECKS
Plumbdog takes pride in getting the job done well which is why the final checks are so important. Darius turns the mains water back on and runs the nearest tap while visually inspecting for leaks around the newly installed pipe. The water metre is also tested for a period of time to ensure that no water is being lost anywhere else.

GOT A LEAK?
Let Plumbdog play their favourite detective game!
If you’re in the Greater Perth area, invite us round to find your leak. We’ll bring our favourite gadgets and will be happy to get the problem sorted for you and save you time and precious water!

Don’t forget to check out our YouTube channel, like and subscribe to stay up to date with our latest videos.

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burst pipe in wall cavity
  • Sometimes you can hear water leaking but it’s not easy to detect
  • Poor plumbing work create issues like water leaks which could be avoided
  • Like & Subscribe to our YouTube Channel to keep up to date with our latest videos!

 

A short video to share today but a good one to show our viewers and customers the different types of pipes that are used and how or why leaks can happen.

The Problem – A Water Leak

The customer could hear running water but was unable to determine where the problem was.

The problem area was on the cold water main running into the property from the water meter to the house in a cavity that goes up to the roof that connects to all of the fixtures in the house.

The Plumbing Solution

Our Plumbdog fixes the problem by replacing the section of pipe that has burst. We do this with installation of a copper pipe that bypasses the existing PVC pipe that has the leak and Richard also goes to show how he’s connected everything together converting with a profit pipe eliminating the section with a hole in it.

How This Could Have Been Avoided

Believe it or not the problem in its current state could have been avoided. To the naked eye you would say the pipe looks as good as new but there is a split in there where the plumber hasn’t used any fittings and the pressure on the bend has eventually caused the split.

We Have All The Gear And Every Idea!

We always like to say that but we really mean it. Just having the gear doesn’t mean a plumber knows how to use it or have every idea to complete the job well to last. This plumbing problem could have easily been avoided if fittings were used and installed correctly.

If you’re in the greater Perth area and have any plumbing issues, give us a whistle! Don’t forget to like and subscribe to our YouTube channel too! We’ve been getting some great feedback on our videos and we enjoy sharing with our customers and viewers some useful tips and some of our plumbing adventures.

Don’t forget to LIKE & SUBSCRIBE to our YouTube Channel to stay up to date with our latest videos!

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  • High Water Bills are a good sign of a Water Leak
  • We show you how you could sniff out a leak too!
  • Like & Subscribe to our YouTube channel to stay up to date!

 

Our clients had high water bills and were also advised by the water corporation that they may have a water leak. Not all homes are the same and on this job, Top Dog Richard found the water leak without the need for any of our advanced leak detection equipment and he shows us why. You can even try it next time you suspect that you have a water leak.

In this VLOG Richard takes us through some steps that you can follow to start identifying and confirming whether you have a leak and where to start looking.

Ascertain if there is a water leak

Turn of all of the water in the house. Check the meter if it’s still running. If the water meter is still spinning, this indicates that there is a leak.

Plumbdog FYI: 1 revolution is 1 litre of water so if yours is spinning quickly, imagine how much water goes down the drain.

Identify Where Water Supply Feeds Property

This is a good starting place and the most logical as you can get an idea where the pipes lead to around your home.

Plumbdog Tip: If you familiarise yourself with your own home, being aware of things like where your inspection shafts and access points are can save valuable time which in turn costs money. In some properties, these have been hidden over time whether paved over or just covered with dirt and it can be a timely exercise for the plumber to locate these necessary locations.  

Check Reticulation

This isn’t always the problem area but a good place to check. At today’s property, this was the problem area and you can see with the water build up in the video. After isolating by turning the isolation valve to stop the water, the water drains away which we can then easily identify the problem area to get on with fixing.

Plumbdog Tip: Isolating The Cold Water Line.

If you’ve been following our videos, you’ll already know that you can also determine if the leak is on the cold water line or hot water line by simply turning off the water supply to the hot water system. How does this work? If you have identified that there is a leak and the needle is still spinning with the hot water line off then there’s a it’s on the cold water line.

All The Gear & Every Idea

All of our vans are fully fitted with all the gear we need for water leak detection and even tools to sort out blocked drains and all sorts of plumbing issues. Not only do we have the gear, we have every idea!

If you’re in the greater Perth area and have any plumbing issues, give us a whistle! Don’t forget to like and subscribe to our YouTube channel too! We’ve been getting some great feedback on our videos and we enjoy sharing with our customers and viewers some useful tips and some of our plumbing adventures.

Don’t forget to LIKE & SUBSCRIBE to our YouTube Channel to stay up to date with our latest videos!

Subscribe To Our YouTube Channel

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