Vlog

• When a like for like gas hot water system replacement just isn’t possible 
• The work of gas fitters in Perth are inspected by a third party which is good for the industry and consumer
• Check out more of our VLOGs & don’t forget to like and subscribe to our YouTube channel!

When It’s Time To Change a Hot Water System

This video will show how Richard replaces and relocated the gas storage hot water system at a home in Parkwood.   He will be completing the installation and will make sure that it is compliant to the standard regulations of what installed hot water tanks should look like.

Tired Tank

When the client called, their problem was that they didn’t have hot water, the pilot light was out and there was a substantial amount of water leaking from the tank. Richard asked for some photos to make sure his diagnosis will be accurate before making any recommendation. Aside from the fact that the tank is 19 years old, it was missing compliant components such as a gas isolation valve and soak pits for the relief valves.

Options, options, options

After some meticulous investigation, Richard provides 3 quotes for the client. They will choose from a Vulcan 135, a Rheem 135 and a Rheem Stellar 330. The client followed Richard’s recommendation and chose the Rheem Stellar 330. With its advanced technology and given a 5-star energy efficiency, this tank is cost-effective in the long run, not to mention the 10-year warranty that gives the customer assurance that it is definitely built for the long haul.

Aside from getting a new tank, it is Richard’s job to make sure that it will be compliant to the standard regulations.  He talked to the client that the best place to relocate the tank from the alcove corner is to the main wall next to it.  The area will give ample space and clearance for the hot water storage. The client had to move their existing clothesline and will have to opt for a shorter line, or they will have to move it in a different part of the property.

Time to do the Dirty Work

Richard showed how he laid the pipework since he had to replace the old ones as they were as old as the tank. He made sure that the fittings are placed strategically, avoiding the tank so if in any case there are some problems in the future there will be no problems troubleshooting it. The worst thing is having to take out the entire gas system just to fix the fittings. He also laid a big concrete slab where the water heater will sit on.  He also installed a gas isolation valve and the hot and cold relief valves now has soak pits. All installed and ticked the checklist for compliance requirements for a gas storage hot water system.

Whistle and We will Come

Our expert plumbers in Perth install and complete the work as efficiently as possible. We provide solutions that are compliant and cost efficient to our customers whether it’s replacing a new hot water system or giving your existing system the servicing it needs. Give us a whistle and we will come!

• Blocked Drains – Tree roots don’t just break through and block drains, they can also squash pipes causing blockages
• Using specialised CCTV and our custom made High Powered Water Jetters, we can clear the blocked drain and clearly identify any potential future plumbing issues
• Check out more of our VLOGs & don’t forget to like and subscribe to our YouTube channel!

In this video, our obedient Plumbdog Richard is on an 8-year-old property in South Fremantle, Perth. The property owners have been facing recurrent problems with a blocked toilet ever since they built the property. As the client says that this issue is cyclical, initially, Richard feels that the Air Admittance Valve, installed behind the toilet, is the problem as it might occasionally be letting the air inside the drain.

However, after an inspection, Richard dug behind the toilet, which an inspection opening is legally required for every bathroom. Noticing that water was being held, this indicated that a blockage in the drainage pipe would have been the cause.

Clearing Blocked Drains with High Powered Water Jetter

Using our locally custom made high pressure water jetter, we can clear pipes that others simply say can’t be done. If you’ve seen our other youtube videos, you would have seen how our boys make it look so easy to clear blocked drains.

CCTV Inspection

After clearing the blocked drain, Richard investigates the pipe’s condition using a CCTV drain camera. The opening from where the camera has been installed is almost 6 meters beneath the pipe’s initiation point. As the camera moves inward, notice where the pipe’s lining is ruptured. It looks like this could have been a problem since the house was first built.

As the camera moves further along, the pipe’s shape goes from round to misshaped. This misshape has contracted to the extent that even the tiny camera gear cannot make its way through. After examination our Plumbdog has determined that the pipe runs under a tree, and the tree roots have squished the tube narrow, creating a massive blockage is the way of flush’s inflows.

Cleared Drains & Recommendations

After fixing the problem we don’t just stop there. Having all the gear and every idea, we not only fixed the blocked drain issue in time for a long weekend, we are also able to put together a recommendation and quote to get the problem resolved for the long run. This will stop the need for frequently calling out a plumber when the problem persists which saves time, money and the inconvenience of having to deal with this issue over and over again.

If you are facing problems with blocked drains, then do not wait any longer and give us a whistle immediately. The longer you wait, the worse the situation will get and will burn an even bigger hole in your pocket.

• Common hot water problem – There’s low pressure from the hot water system and the water isn’t very hot. 
• Common cause – The hot water system has been left there doing its thing for years without a major hot water service or any maintenance at all. 
• Watch our local Perth Plumber, Top Dog Richard, at work on a property in Thornlie, Western Australia
• Check out more of our VLOGs & don’t forget to like and subscribe to our YouTube channel!

On the job today, our customer is facing trouble getting hot water with a steady flow. The hot water system is a Rheem Stellar 360 gas water heater, manufactured in 2012. There’s no service sticker on the heater, which means it most likely hasn’t been serviced at all since installation.

The Tempering Valve

In a hot water system, the tempering valve is responsible for delivering the perfect hot water to 50 degrees inside the house. The valve mixes the right portion of hot and cold water to strike the ideal balance and prevents the user from burning due to water overheating.

The tempering valve installed on this property is calcified, suggesting it has been worn out, which is an excellent sign as it has done a fair job all these years. But to maintain the smooth functioning of the hot water system, you ought to replace it once every five years.

Taking his thorough investigation forward, the next thing that Richard checks is the water isolation valve, which on turning on, makes a rumbling noise that implies the overdue of the tank’s major service. This sound is the sign of complete degradation of magnesium anodes, which also means that there is most likely sediment in the base of the tank.

Other Checks

Examining the water isolation valve, cold relief valve and hot relief valve, all else appears ok.

Our obedient Plumbdog goes inside and checks the water temperature using the thermometer, which reads 43 degrees, seven degrees below the desired temperature. The flow of the water, too, is not up to the mark.

Fixing the Hot Water Issue

The ideal way of addressing this issue from the root is by opening the water heater and replacing the degraded anodes with new ones. The replacement and service is a costlier option but recommended for longevity of the hot water system. Due to budget constraints on the costumer’s end, we have a fix that won’t dig a massive burn in the pocket but our customer is still aware of the consequences of not performing a major service.

Note: because this a quick fix, there’s a fair amount of possibility of residue being stuck inside the valve with the residue already sitting in the tank. This fix could last a long time or it could quickly get blocked up again.

Warning

The tempering valve does a great job at regulating water temperature and stops the residents from getting scalded. The water in the house may be very hot but it’s not hot enough to cause and harmful damage.

We always recommend hiring a professional to do the job. Not only are we qualified and experienced with the right tools for the job, we are also insured and are aware of the consequences to each part of the process.

If you are keen to try replacing the tempering valve on your own, be especially aware that the water directly from your tank is much hotter than the water that comes out of the tap in your home. It can cause severe burns and as you can see from the video, hot water can continue to flow from the tank depending which system you have.

Final Check

Richard goes back inside the house and checks if the water is adequately heated. On checking, the thermometer reads precisely 50 degrees, which is the desired result, and the flow of the water has improved considerably.

If you face a similar issue at your place and need a Plumber in Perth, then do not wait any longer and give us a whistle! Our Plumbdogs will fix your plumbing problems using the knowledge of their expertise. We pride ourselves in being genuine maintenance plumbing specialists. Not only do we have all the gear and every idea, our specialist services also include water leak detection and repairs and finding and fixing blocked drains.

• Sacrificial Anodes serve an important purpose in a Hot Water System but most people don’t even know that they are there. 
• Many leave their hot water system to run its course without consideration of any form of hot water system maintenance until problems arise. 
• There are plumbers or handymen that replace anodes and that’s all they do. What they don’t do is flush out the tank. 
• Watch the video and learn why it’s important to complete a tank flush when replacing sacrificial anodes in your hot water system. 
• Check out more of our VLOGs & don’t forget to like and subscribe to our YouTube channel

Replacing Sacrificial Anodes – There’s more to it!

In today’s video, Top Dog Richard is on the mission to replace the anodes in a hot water system and shares with is what it’s all about. He also shows us and explains why simply replacing the anodes alone simply isn’t enough, especially if you haven’t performed any hot water system maintenance since you moved in or bought your hot water system.

What Are Sacrificial Anodes?

Sacrificial Anodes are anodes which are present in the hot water systems made of magnesium. Their purpose is to sacrifice themselves to the water’s impurity instead of preventing the tank from getting damaged. If you wish to prolong the tank’s life, you need to replace these anodes every 2-3 years periodically. When they break down, they settle at the bottom of the tank in the form of debris, and if left unchecked, they can harm the tank base’s quality.

The Video

In this video, Richard carries out Plumbdogs standard procedure of replacing the anodes of these tanks and also flushes out the debris settled at the bottom to demonstrate the proper method.

The Rheem Stellar hot water system has two magnesium anodes and Richard takes them to look at their condition. He shows us what new vs used anodes look like  and we can clearly see the difference. The old ones have entirely broken down, and there’s no magnesium left attached to their body.

Before installing the new pair of anodes, the first thing we need to do is flush out the tank. Check out the amount of residue that comes out. The entire floor is covered in a thick blanket of residue. The dust is present in both forms of sand and solid particle waste.

This tank is as much as seven years old, and seeing the amount of debris, one can predict that this is the first time it has been flushed out. The tank was in dire need of a good service and simply only replacing the anodes wouldn’t have guaranteed good functionality and prolonged life for the hot water system.

If a tank flush is not performed, the debris can potentially stick inside the filters, pipes and even the tempering valve which can cause problems outside of the hot water unit.

If you are facing issues of not getting adequate hot water at your place, then there’s a good chance that your hot water system needs a good service.

If you suspect you have a plumbing issue, give us a whistle!