Vlog

NEED A PLUMBER? WE’RE IN YOUR TERRITORY!

A Day in the Life of Rich the Perth Plumber from Plumbdog

We identified a leak losing 1.5 litres of water every minute
We saved our customer time and money because we could get the job whole job done
We achieved this because of our experience, training and having the best tools for the job
This is what we do every day

Today wasn’t really any different to any other day for me, but I did save my Seville Grove (between Canning Vale and Armadale) customer time, money and inconvenience which always makes our job worthwhile.

I was called out to fix a leaking gas hot water system which I completed fairly quickly and easily but when I was commissioning and testing the repair I noticed a running water sound coming from the hot water unit, this usually means trouble in our line of work so performed a water leak detection test on the property water meter and found that 1.5 litres of water was being lost every minute and I needed to get to the root cause of the problem quickly.

In normal circumstances with a regular plumber, he would usually recommend calling out a leak detection specialist and then call in another plumber to fix the leak, costing time, inconvenience and money. But I was like a dog with a bone, I wouldn’t let go of this problem and cause my valued customer further inconvenience so explained the issue to the customer, gave them a super quick price and they agreed to let me repair it right away. Myself and the rest of the team at Plumbdog pride ourselves on our multidisciplinary skillset and our ability to go above and beyond what is usually on offer from other Perth plumbing companies.

What I did – The Process

I know that no one likes reading big blocks of text, so I’ll take you through what I did today regarding the leak in an easy to digest format:

Isolated the cold water inlet for the new hot water system and retested the water meter that was no longer turning. Confirmation that leak was on the hot water line
Walked around the property with our Flir E5 Infra-Red Camera – nothing initially detected
Turned the valve to the hot water system back on again, allowing the hot water to flow through the pipes and out of the tap as well as the leaking pipe which heated the ground around the area allowing me to detect the exact location of the leak with the infrared camera
Proceeded to excavate the sand, found multiple pipes with one pipe spraying hot water from a corroded part. I also noticed a number of DIY attempts at pipe repair which weren’t adequate for this setting
Exposed the leaking pipe and replaced the damaged section with new 15mm copper wipe welding each end
Back to the water meter for another test – confirmed all leaks fixed
Backfilled the area with sand, cleaned up and then completed a Water Corp loss report for the client to receive an adjusted bill in the next cycle

Check out our quick video on the job
Have you seen an infrared camera in action?

So, there you have you have it, a day in the life of Rich the Plumbdog Perth Plumber. Came as a gas fitter to install a hot water system and left having carried out tasks associated with water leak detection specialists, plumbers and gas fitters! How’s that for versatility?

If you are need of any plumbing services, gas plumbing, drainage work or leak detection just give the team at Plumbdog a howl on 1300 884 146 and find out for yourself why we are constantly voted best of breed when it comes to plumbers in Perth.

Darius on the job – Blocked Drains, Water Jetters & CCTV

We have worked with local Perth manufacturers to develop our high pressure water jetters
Our water jetters get through jobs which others say can’t be done
Plumbdog are specialists when it comes to blocked drains
Check out more of our VLOGs here

Many of our new and regular clients know Darius from Plumbdog Midland. He’s an all around top bloke and everyone knows him. He’s also a really good plumber with some amazing plumbing skills. in this blog, Darius introduces us to why we’re a leg above the rest when it comes to clearing blocked drains.

Our Equipment – High Pressure Water Jetters & CCTV

We have recently updated our vans and have been working with local Perth manufacturers to develop our high pressure water jetters. Our new Vanguard engines produces 31 horsepower delivering 27 litres per minute at 5000 PSI. For those that aren’t familiar with water jetters or understand what this all means, it simply means it’s really powerful and stronger than the usual jetters a normal plumber would use.

Watch the Video

Darius has put together this great clip for us to see the water jetter in action clearing one of the blocked drains on a job that he has done where other plumbers had said that it couldn’t be cleared.

What’s also great with this video is the viewing angle of the CCTV. In most jobs, once the jetter fires up you really can’t see much because the water is splashing everywhere while in action but in this video we get to see the jetter in action.

See if you can catch at the end where he says “aww I ran out of water!”

Using water jetters along with CCTV is a good clean way to clear your drains. Unlike other traditional methods, water jetters do not use harmful chemicals and do not simply just break up what causes the blockage which causes the same problem to reoccur. Along with the water jetter, having a CCTV inspection means the problem is identified and also reconfirms that the problem has been properly rectified.

If you’re in Perth and surrounding areas, give the team at Plumbdog a whistle. We pride ourselves in being the specialists people turn to for blocked drains and we look after the whole job. Our Plumbdogs need to be of a certain pedigree to qualify being called a Plumbdog Plumber.

How to fix a leaking tap

Fixing a leaking tap is a job that just about every home handyman has tried, but there’s usually more to it than just replacing the washer. Servicing a standard tap and replacing the washer and O-Ring Whilst we recommend a leaking tap only be fixed by a qualified plumber (as incorrect servicing of a tap can cause irreversible damage to the tap body), it can in most cases be done by carefully following the steps below:

Turn off the main water supply.
Using an adjustable spanner, remove the tap cover, placing a cloth between tap and tool to prevent scratching.
Use an open-ended spanner to unscrew the gland nut, and expose and remove the old washer.
Use a re-seating tool to shave the tap seat back to a flat, shiny surface.
Replace the O-ring on the spindle and apply grease.
Flush away filing debris and insert spindle with the new tap washer.
Reassemble the tap (taking care not to over-tighten the gland nut) and turn main water supply back on.

HANDY HINT

We always recommend you buy replacement tapware or fixtures from a recognised plumbing supplier, as their items will always be covered by warranty should any fault occur – unlike when you buy from a regular hardware store or chain.

Read more about how Plumbdog Perth can help you with your Leaking Taps or give us a call on 1300 884 146.

Corona Virus (COVID-19) – Plumbing Perth

Plumbdog Plumbing Perth are following the advice and recommendations released from the World Health Organisation (WHO) and Australian Government, and we are monitoring the Coronavirus (COVID-19) outbreak very closely.

The safety of our employees, contractors, customers, and suppliers remains our highest priority through this difficult time. Plumbdog Plumbing will be following these guidelines and updating them throughout, as required.

We can confirm our employees and contractors have not travelled internationally within the past 14 days.
We can confirm our employees and contractors have not to our knowledge, been in contact with anyone who has a confirmed case of Coronavirus (COVID-19).

Plumbdog Plumbing will follow strict quarantine measures where required by the World Health Organisation (WHO) / Australian government, to ensure the safety of our people and the West Australian community.

At Plumbdog we already had a screening process in place whereby all of our clients are required to complete our online booking form prior to us confirming our client’s bookings. This booking form allows us to gather specific plumbing details we require for each job including clients name, residential address, phone number, and email address. Our valued clients are also required to advise of who we are meeting us at the property during our visit, for reasons such as access, works approvals and for payment.

Due to the seriousness of this Coronavirus (COVID-19) outbreak we have added some extra questions to our online booking form, allowing us to understand who is residing in the property and if they are showing any symptoms relating to Coronavirus (COVID-19). Should any client answer yes to our specific ‘screening’ questions, then we will be using our due diligence and will be assessing each booking on a case by case basis whether or not we will be able to attend the property. Fortunately, in many instances our work is external of the property, such as when we are clearing blocked drains, performing water leak detection and repairs, and when we are repairing hot water systems, and so by monitoring risk we are confident in minimising the risk to our employees, contractors, and customers.

The questions we have added to our booking process are as follows:

Has any person residing in the property been in contact with anyone who has a confirmed case of COVID-19?
Has any person residing in the property travelled internationally in the past 14 days?
Is any person residing in the property showing signs of any flu-like symptoms such as fever, sore throat, coughing, or difficulty breathing?

We hope our valued clients understand and do not take offence in our need to include this screening in our booking process, but we have or duty of care for the general public of Perth and surrounding suburbs to ensure we are able to help those in need throughout this terrible time. If we ourselves at Plumbdog become infected, then we are not able to help others and will ourselves be at home in quarantine with our families.

We see ourselves as the go to Perth plumbing specialists, and we need to ensure we are on call and available to homes and businesses in ensuring they are able to remain open and operate as effectively as possible, in regards to plumbing and gas fitting during this difficult time.

Our greatest sympathies go out to all of those people who are, and who will be affected by this horrendous virus, and we wish you and your families all the very best in your full recovery.

We are confident in our government and the Australian people that we will all bounce back, and we are sure this outbreak will bring us closer together and allow us never to forget the importance of community, family, friendship, and supporting local business .

We look forward to being able to assist our valued clients, should you have any questions, please do not hesitate in contacting us via our website or by telephone 1300 884 146.

Updates on Coronavirus (COVID-19) can be found here.

Load More Vlogs

It seems we can't find what you're looking for.

QUICK LINKS

HOME
HOT WATER SYSTEMS
SERVICES
ABOUT US
CONTACT US
SERVICE LOCATIONS
VLOGS
OPPORTUNITIES
EMERGENCY PLUMBING

CONTACT US

HEAD OFFICE
Address
59/50 St Georges Terrace
Perth WA 6000, Australia

LICENSE NUMBERS

Richard Palmer PL7708 | GF13261

Darius Lawson PL10375 | GF10458

James Paiva PL8022 | GF12480

Electrical Contractor | EC11024

Electrical Contractor | EC7187

FOLLOW US

Our Office hours are 7am to 7pm. If you are experiencing a plumbing emergency, please call 1300 884 146 and press 2.
Our on-call plumber will be able to assist you. Please note emergency charge rates may apply.

2023 Plumbdog | Terms & Conditions | Privacy Policy