Vlog

• Not all smelly toilets are results of water leaks or blocked drains.
• Watch how our Plumbdog diagnoses and fixes a smelly toilet. 

Our service call this time is from a client who cannot stand the smell any longer of their toilet. It’s been bothering them for a couple of days already and decided to have the experts check their toilet.  Richard gives away some quality plumbing tricks and shows us step by step on how he diagnoses and fixes the problem.

It’s not a blocked drain!

The first thing Richard wanted to check was if the toilet was blocked or not.  By simply flushing it and observing the water level if it rose or if it was draining really slow, he was able to confirm that it was not the source of the problem. Grabbing his torch, he looked around the physical toilet and that’s where he noticed that the rubber pan collar seal is already split and crumbling. He used his screwdriver to verify that it is no longer intact, this is probably due to the age of the seal or moulds that can accelerate the degrading process. This part of the toilet is where the smell is coming from. The toilet pan is the connection to the sewer pipe and the seal prevents any odour. Now that the seal had already perished the smell is coming right through.

Making Your Toilet Great Again

To resolve this Richard used a clear mould- resistance silicone and applied it around the pan collar. Afterwards, he also sprayed it with soapy water to clean the excess silicone off to make it look nice and clean. It is an instant fix for the concern and when it sets it will be airtight and watertight again.  There will be no more sewer smell in the client’s home.  Job well done!

Professionals Plumbers for that Pine Fresh Smell

The troubleshooting in the video may look quite easy but it is always best to call the experts when dealing with these things.  This instance, it was just a broken seal but if it was something else our obedient Plumbdogs have all the gear and every idea on how to handle any plumbing issue.

Give Plumbdog a whistle and we will come!

• This is a perfect example of a job not well done. Watch the video to see how what was a dodgy and probably cheap fix has ended up creating more water leaks.
• Using illegal and or incorrect parts for the job simply creates more problems in the future and costs the customer more.
• If this job was done correctly the first time, we wouldn’t have had to sniff out the problem area and fix the problem again.
• This is why we say we have All The Gear and Every Idea! We get the job done properly to save our customers time and money. 

We were called out to this property because of a water leak.  Our client called in asking for help in fixing a burst water pipe and off Richard goes to their property.  Using our advanced water leak detection equipment to locate where the problem is Richard pinpoints the water leak underneath the concrete steps in the laundry.  He uncovers the area and lo and behold, it showed a badly repaired previous leak!

How to Repair and How NOT to Repair – that is the question

Upon closer inspection, Richard saw that dodgy brothers did some dodgy work on the previous leak.  They used an illegal flexi hose connector, and this had probably caused a secondary leak on the copper tee. The proper way to get this fixed is by using 15mm copper pipes and pull an offset by using tube benders. This way the connection is sturdy and definitely will last longer.  He also replaces a section of the pipes from the copper tee because of the second leak.  Instead of connecting another fitting on the copper tee, the best way is to weld the copper pipes making it look nice and clean. It may seem that we are getting a good deal with these dodgy brothers but in the long run, we are in for a bigger headache because they do not follow the legal and standard requirements when fixing water leaks.

Do it Proper, Do it Copper

We are definitely not the only ones in this business. But we are very proud to say that what sets us apart is the quality of workmanship that we give on every single call may it be a big or small job. We make sure that work is completed with the highest integrity in mind and do not go for shortcuts.  No flexi hoses if the best is to lay out new copper pipes. We want to make sure that our clients get the best and their money’s worth. We know the value of time and we want to make sure that we have all the gear to get the job done quickly, efficiently and get the job done right.

So, if you do not want another headache for your burst water pipes, give us a whistle and we will come!

• Backflow Prevention Devices Protect the water source which supplies water to commercial and residential properties
• These backflow prevention devices need to be installed on commercial and industrial properties and they need to be tested annually
• A Licensed Plumber that has Backflow Certification needs to perform the test
• Check out more of our VLOGs & don’t forget to like and subscribe to our YouTube channel!

Annual Backflow Prevention Device Inspection Due

Our client is located in Rockingham, WA, far from the usual videos that we have on residential properties, we also look after commercial and industrial. Richard was called in to perform the annual test for this client’s backflow prevention devices. These apparatuses are required to be installed in such properties to make sure that there is a safe water supply for the end users.  Top dog Richard, apart from being a licensed plumber he also has Backflow Certification, so he is allowed to have these tests done for such establishments.

What is a Backflow prevention Device?

For those who are not familiar with this device, they are usually installed at the boundary of commercial properties as legally required.  What they do is they keep and protect the water supply that we use daily for bathing and drinking. For example, if in any case there’s an accidental chemical spill in the water source or pipe, the device’s job is stop them from being siphoned back into the main water supply keeping it safe from contamination.  Water Corp. requires an annual test for these devices to make sure they are in good working condition.  Same thing with Richard’s testing equipment that needs to be checked every year to make sure that it is always accurate in providing results.  All these certifications are crucial as they will be submitted when all tests are done.

It’s time to start Testing

The initial backflow prevention test that is done for the backflow prevention device is checking the pressure of the water, upstream and downstream. In the video Richard already attached the differential pressure gauge in the different points of the double check valve. He started with the upstream check and the gauge needle needs to be above 7 kPa(kilopascal) for it to pass. He will do the same type of checking with the RBZ valve (Reduced Pressure Zone). After all necessary tests are done for the devices, he will write up a report and submit it to Water Corp along with the required certificates.

It is particularly important and a requirement to have a licensed professional perform this test.  The purpose of the device being tested plays an important role in keeping the water supply of the community fresh, safe and clean all the time. Our crew are licensed and experienced experts who will always make sure we deliver fast and efficient service. We pride ourselves with high quality standard workmanship that complies with all the legal standards. We have all the gear and every idea. Give us a Whistle and We Will come!

We also pride ourselves in being maintenance plumbing specialists in not only general plumbing needs but are the ones that people turn to for:

• Genuine Hot Water System Repairs & Maintenance
• Leak Detection & Repairs
• Block Drain Detection & Repairs

• Tree roots can cause all sorts of havoc with blocked drains and drain repairs
• Simply jetting away and clearing the tree roots is not always the best solution. In some circumstances it may provide a temporary fix but may end up costing more in the long run with the same recurring problem. 
• At Plumbdog we look for long term solutions which ultimately saves our customers time and money
• Check out more of our VLOGs & don’t forget to like and subscribe to our YouTube channel!

The Job: Blocked Toilet

In today’s video, our Plumbdog Richard is on a property in Huntingdale, Western Australia. Today’s job is to fix a clogged toilet, which perpetually keeps blocking up. The toilet installed in the bathroom seems to be pretty old, typical for these older toilets, the waste goes from the bathroom in an old earthenware pipe.

The toilet clogs are that the tree roots have penetrated underneath the pipe, where it forms a connection to the ceramic toilet pan.

The cleaning of the roots using a high-pressure jet will only be partially possible because if it hits the ceramic connector point on the pan, it will smash. Our customer was presented the customer with two possible options to deal with the situation.

Option 1: Remove the Toilet Pan

The first way is to remove the toilet pan and put it through a high-pressure water jet and then into the drain. The high-pressure water jet will ensure to clean the roots out. But the problem that this step comes with is that the pan will have to be replaced on being removed, making this step a temporary fix. The other issue with this step is that the roots will only be temporarily removed, as they will grow back. Cutting the root is like giving a haircut, which means it needs to be periodically done. Every time the roots grow back, the pan will have to be replaced, and also the drains will have to be cleared, making this process not very feasible.

Option 2: A Better Option

The next option suggested by Richard, which is not only more practical but permanent, is to leave the root-infested pipe in the ground and instead install a new ‘P- trap’ suite, which will make for a gateway for the waste to go through the wall instead of the floor.

In simple terms, this will serve as installing a brand new PVC pipe, which will be connected to the old earthenware pipe externally. On getting customer approval, Richard starts digging and gets to work.

Richard puts his gear inside the pipe, and its output being visible on the CCTV shows us how the roots are still inside the pipe. Richard now removes the toilet pan using a jackhammer from the concrete, and in the process, it breaks from the point where the ceramic joins the airway. Richard gets rid of the roots inside by removing the pan, and also gets rid of the base and replace it with a new one.

While drilling and taking out the old PVC, Richard finds out that this was realigned before, which means that the roots have been here for quite some time. But realigning was not the permanent fix, and therefore the process of installing the P- trap’ suite is so important.

To help the future plumbing jobs, Richard also installs an inspection point which they can directly put the drain gear inside and complete the drain cleaning. In the end, Richard successfully replaces the new toilet suite, installs the P-Strap suite, and what he is left with is the root infested earthenware pipes.