VLOGS

Plumbdog James gets his paws dirty under a granny flat

Macerator Pump would not stop running

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Superstar Plumbdog James is back on the job today at a property in Darlington, WA where he’s been called out to sniff out a problem with a blocked drain.

This is the first time we’re sharing a video that has a blocked drain where the cause is a Macerator Pump being at the centre of a blocked toilet plumbing issue.

What is a Macerator Pump?

As the name suggests, the unit is both a macerator and a pump. It macerates solids going in to make it easier to pump out of the property. Pumps like these are not as common but these installations are useful in instances where the toilet isn’t located close to the main sewer line or even in instances where the toilet level is below the height of the sewer line…..one of our best used plumbing phrases being that sh*t doesn’t flow up hill haha.

At the property today, the macerator pump was constantly working and would not turn off. There are a few common reasons for a blocked macerator pump which usually include natural wear and tear as there are rubber membranes, a blocked drain pipe or a blockage in the macerator itself.

Our Plumbdogs are Well Trained

James is pedigree when it comes to fixing blocked drains and fixing blocked toilets. Being a Plumbdog means he has all the old and new tricks and is why he is one of our blocked drain specialists. Without wasting time, he gets his paws dirty and fixes the blocked drain issue but leaves the property without a mess and makes sure that all is in good working condition again.

When it comes to blocked drains, drain inspection and repairs, we have the nose and skills to sniff out and fix any plumbing issues. If you’re in the Greater Perth, give us a whistle!

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Superstar Plumbdog James sniffs out a water leak

See the amount of water being wasted from one small burst pipe

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Superstar Plumbdog James makes his debut on our YouTube channel on the job today at a property in Willetton sniffing out and fixing a water leak.

Leak Detection Gear

It’s one thing to have all the gear, but it’s another to have every idea how to use it. James makes it look too easy but that’s only because he has the nose for this type of thing and he’s also been doing this for a long time. Being top dogs when it comes to water leak detection keeps our tails wagging because it means we get the job done without wasting time which in turn saves our customers money.

The Leaking Pipe

Some leaking pipes are obvious when you can hear the water leaking, where some are more discreet with our customers only suspecting a leak because of increased water bills. We’ve shared videos on how to tell if you have a water leak by some simple tests but watch the video to see how much water is wasted from a small burst pipe.

Did you know you could get some money back?

In Perth, Western Australia, there are circumstances where you could qualify for a rebate if you have a water leak. There are some conditions to be met but most importantly, the works need to be completed or verified by a licensed plumber. Our Plumbdogs are licensed plumbers and part of the service we offer for those eligible is to complete the submission on behalf of our customers to the Water Corp to help get some money back!

When it comes to water leak detection and repairs, we have the nose and skills to sniff out and fix any plumbing issues. If you’re in the Greater Perth, give us a whistle!

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When a toilet freshener leaves a bad smell

Don’t Stick Things Inside Your Toilet Pans

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Plumbdog Rhyse is on the job today who was called out to investigate a blocked drain causing a blocked toilet.

This one is a short video but there’s so many key messages we want to share which we mention time and time again and can’t stress the importance for the benefit of our customers.

Inspection Point 

You would hear us barking about this all the time, but we can’t stress how important knowing where your inspection points are. You can see in the video that Rhyse had to really get his paws dirty (but what a neat job he’s done) getting under tiles and digging to gain access to the plumbing inspection point.

If you do not know the locations of your plumbing access points, the plumber would need to spend time sniffing them out as you would have seen in some of our previous videos.

The Cause of The Blocked Drain

A toilet freshener caused the blocked drain at the property today. This style of toilet freshener is commonly available from hardware stores to dollar shops and quite commonly found in homes across Perth and even throughout Australia.

There’s plenty of common causes of blocked drains in the bathroom from hair to build-up of soap scum and we see all sorts of objects being found being flushed down the toilet. Who would have guessed that something made for a toilet could be the cause of this plumbing issue.

Tips to help you Save Time & Money

Long Term Solutions

At properties like this, we will often recommend that you extend the inspection point to ground level especially if it falls within your budget. This extra expense now will help you save on time related expenses in the future with any plumbing issues in the same area as the plumber will not have to spend time unnecessarily digging and replacing dirt and tiles.

Furthermore, if planning home improvements, renovations, extensions, do not overlook your inspection points and plumbing. A short term saving could become a more costly expense in the future.

Don’t Stick Things Inside Your Toilet Pan

You heard our Plumbdog say it in the video. If you are going to use these items, be aware that they can and do break or fall off and can be the cause of a plumbing issue costing much more to fix than what the actual item is worth.

When it comes to blocked toilets, we have the nose and skills to sniff out and fix any plumbing issues. If you’re in the Greater Perth, give us a whistle!

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It’s Rhyse from Plumbdog here, just out in the Applecross.

At the moment, we’ve got a sunny pro pump here, a macerator. It isn’t working. So we’re going to put a new one in. And as you can see, we don’t have a lot of room to work with. So let’s see how interesting and awkward this gets.

Beautiful.

Can’t see anything dripping or leaking? Let’s see how much of a flight she puts up. I had an issue with the leak down here. As you can see, the pan’s seal – it’s gone. It’s getting nice and cracked. Just looking in here it looks like somebody’s tried to fix this before.

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